Last Updated: May 23, 2026
Privacy Policy
Tetron Marine (“Tetron Marine”, “we”, “our”, or “us”) operates the ecommerce website located at https://shop.tetronmarine.com and related services, products, tools, and content (collectively, the “Services”).
We are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and in accordance with applicable privacy laws.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, place an order, communicate with us, or otherwise interact with our Services.
Our ecommerce platform is powered by BigCommerce, which helps us securely operate and manage our online store.
BUSINESS INFORMATION
Tetron Marine
Website: https://shop.tetronmarine.com
Email: sales@tetronmarine.com
Tetron Marine supplies marine equipment, boating accessories, navigation products, anchoring systems, marine electronics, safety equipment, and related marine products to customers in the United States and selected international markets.
PERSONAL INFORMATION WE COLLECT
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect the following categories of personal information:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction information
• Account login credentials
• Product preferences and purchase history
• Wishlist and cart activity
• Communications with customer support
• Device information and IP address
• Browser and usage data
• Analytics and interaction data
HOW WE COLLECT INFORMATION
We may collect personal information:
• Directly from you when you place an order, create an account, contact us, or subscribe to emails
• Automatically through cookies, analytics tools, and similar technologies
• From service providers that help us operate our store and process transactions
• From advertising, analytics, and marketing partners
HOW WE USE YOUR INFORMATION
We use your personal information to:
• Process and fulfill orders
• Arrange shipping and delivery
• Process returns, refunds, and exchanges
• Provide customer support
• Improve website functionality and user experience
• Personalize shopping experiences
• Send order updates and transactional communications
• Send promotional emails and marketing communications
• Detect fraud, abuse, and unauthorized activity
• Maintain website security
• Comply with legal obligations
MARKETING COMMUNICATIONS
If you subscribe to our newsletter or create an account with us, we may send you promotional emails, product updates, special offers, or marketing communications related to Tetron Marine products and services.
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails.
PAYMENT SECURITY
All online payments are processed through secure, encrypted payment gateways. Tetron Marine does not store full credit card information on our servers.
Our website uses SSL (Secure Socket Layer) encryption technology to help protect your personal and payment information during transmission.
COOKIES AND ANALYTICS
We use cookies, analytics tools, and similar technologies to improve website performance, understand customer behavior, personalize content, and support advertising and marketing activities.
These technologies may collect information such as:
• IP address
• Browser type
• Device information
• Pages visited
• Shopping behavior
• Referring websites
• Interactions with advertisements and marketing campaigns
You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.
HOW WE SHARE INFORMATION
We may share personal information with trusted third parties that help us operate our business, including:
• BigCommerce
• Payment processors
• Shipping and fulfillment providers
• Email and marketing service providers
• Analytics and advertising providers
• Fraud prevention and security providers
We may also disclose information:
• To comply with legal obligations
• To protect our rights and property
• To prevent fraud or abuse
• In connection with a merger, acquisition, or business transfer
INTERNATIONAL ORDERS AND CUSTOMS
Orders may be shipped from fulfillment centers located in the United States. International customers may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by their local authorities. These charges are the responsibility of the customer unless otherwise stated at checkout.
Delivery times for international shipments may vary depending on destination country, customs processing, and carrier conditions.
DATA RETENTION
We retain personal information only for as long as necessary to:
• Provide our Services
• Complete transactions
• Maintain legal and accounting records
• Resolve disputes
• Enforce agreements and policies
YOUR RIGHTS
Depending on your location and applicable privacy laws, you may have rights to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Request portability of your information
• Opt out of marketing communications
• Object to certain processing activities
To exercise any privacy rights, please contact us at sales@tetronmarine.com.
CHILDREN’S PRIVACY
Our Services are not directed toward children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.
SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We recommend that customers use secure passwords and avoid sharing account credentials.
BIGCOMMERCE HOSTING
Our store is hosted by BigCommerce. Information submitted through our store may be processed by BigCommerce and related service providers to support ecommerce functionality, website performance, payments, security, and order processing.
For more information regarding BigCommerce privacy practices, please visit:
https://www.bigcommerce.com/privacy/
INTERNATIONAL DATA TRANSFERS
Your personal information may be processed or stored in countries outside your jurisdiction, including the United States and other countries where our service providers operate.
Where required by law, we implement appropriate safeguards for international data transfers.
GOVERNING LAW
This Privacy Policy and any disputes related to privacy or personal information shall be governed by the applicable laws of Nova Scotia, Canada, unless otherwise required by applicable consumer protection laws in the customer’s jurisdiction.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.
CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Tetron Marine
Website: https://shop.tetronmarine.com
Email: sales@tetronmarine.com
We are committed to maintaining secure transactions, protecting customer information, and providing a safe and trusted shopping experience for recreational and commercial marine customers worldwide.