Terms of service


OVERVIEW

This website is operated by Tetron Marine Inc. Throughout the site, the terms “we,” “us,” “our,” and “Tetron Marine” refer to Tetron Marine Inc. We offer this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including without limitation:

  • browsers
  • customers
  • merchants
  • vendors
  • contributors of content

If you do not agree to all the Terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our online store is hosted on BigCommerce, which provides the ecommerce platform that enables us to sell our products and services online.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that:

  • you are at least the age of majority in your state, province, or country of residence; or
  • you have given consent for any minor dependents to use this site under your supervision.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction.

You must not transmit:

  • worms
  • viruses
  • malware
  • destructive code
  • malicious software

A breach or violation of any of the Terms may result in immediate termination of your access to our Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across various networks and adapted to technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to:

  • reproduce
  • duplicate
  • copy
  • sell
  • resell
  • exploit

any portion of the Service without our express written permission.

Headings in this agreement are for convenience only and do not limit these Terms.

SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

Information on this website is provided for general informational purposes only and may not always be accurate, complete, or current.

We reserve the right to modify website content at any time without obligation to update any information.

Reliance on any material on this site is at your own risk.

SECTION 4 — PRODUCTS, SERVICES & PRICING

Prices for our products are subject to change without notice.

We reserve the right to:

  • modify or discontinue products or services
  • limit quantities
  • cancel orders
  • refuse service

at any time without liability.

Certain products or services may be available exclusively online and may have limited quantities.

We make every effort to display products accurately, however:

  • colors may vary by monitor/device
  • product images may differ slightly from actual items
  • specifications may change without notice

SECTION 5 — MARINE PRODUCTS DISCLAIMER

Many products sold by Tetron Marine are intended for marine, boating, navigation, docking, anchoring, safety, and offshore applications.

Customers are solely responsible for:

  • verifying compatibility
  • ensuring proper installation
  • complying with local regulations
  • safe operation and maintenance

Tetron Marine shall not be liable for damages resulting from:

  • improper installation
  • misuse
  • negligence
  • unauthorized modifications
  • failure to follow manufacturer instructions

Professional installation is recommended where applicable.

SECTION 6 — BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

We may limit quantities purchased per:

  • person
  • household
  • account
  • billing address
  • shipping address

You agree to provide accurate and current purchase and account information including:

  • name
  • billing details
  • shipping information
  • email address
  • payment information

For additional details, please review our:

  • Shipping Policy
  • Returns & Refund Policy
  • Privacy Policy

SECTION 7 — SHIPPING, IMPORT DUTIES & CUSTOMS

Tetron Marine primarily ships products from the United States.

International customers are responsible for:

  • customs duties
  • import taxes
  • brokerage fees
  • VAT/GST
  • local import charges

We are not responsible for delays caused by:

  • customs clearance
  • carrier disruptions
  • weather conditions
  • international shipping restrictions

Estimated shipping times are not guaranteed.

SECTION 8 — OPTIONAL TOOLS & THIRD-PARTY SERVICES

We may provide access to third-party tools and services “as is” without warranties or guarantees.

We are not responsible for:

  • third-party platforms
  • payment providers
  • analytics tools
  • external integrations
  • linked websites

Use of such tools is entirely at your own risk.

SECTION 9 — THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

  • third-party content
  • accuracy
  • products
  • services
  • transactions
  • privacy practices

Please review third-party policies before engaging in any transaction.

SECTION 10 — USER COMMENTS & SUBMISSIONS

If you submit:

  • comments
  • feedback
  • suggestions
  • reviews
  • testimonials
  • ideas

you grant Tetron Marine a non-exclusive right to use, edit, reproduce, publish, and distribute such content.

You agree your submissions will not:

  • violate laws
  • infringe intellectual property rights
  • contain malware
  • contain defamatory or abusive content

We reserve the right to remove content at our discretion.

SECTION 11 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 12 — ERRORS, INACCURACIES & OMISSIONS

Occasionally there may be information on our site containing:

  • typographical errors
  • inaccuracies
  • omissions

related to:

  • pricing
  • descriptions
  • promotions
  • shipping charges
  • availability

We reserve the right to correct errors and cancel orders at any time without prior notice.

SECTION 13 — PROHIBITED USES

You are prohibited from using the site or its content:

  • for unlawful purposes
  • to violate laws or regulations
  • to infringe intellectual property rights
  • to harass or discriminate
  • to spread malware or malicious code
  • for fraud or deceptive practices
  • to scrape or collect data without permission
  • to interfere with site security

Violation may result in termination of access.

SECTION 14 — DISCLAIMER OF WARRANTIES

We do not guarantee that:

  • the Service will be uninterrupted
  • the website will be error-free
  • results will be accurate or reliable

All services and products are provided:

  • “as is”
  • “as available”

without warranties of any kind, express or implied.

SECTION 15 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Tetron Marine Inc., its directors, employees, affiliates, suppliers, and service providers shall not be liable for:

  • direct damages
  • indirect damages
  • incidental damages
  • lost profits
  • loss of data
  • shipping delays
  • business interruption
  • consequential damages

arising from use of the website or products.

Certain jurisdictions may not allow limitations of liability, so some limitations may not apply.

SECTION 16 — INDEMNIFICATION

You agree to indemnify and hold harmless Tetron Marine Inc. and its affiliates against any claims arising from:

  • breach of these Terms
  • misuse of the website
  • violation of laws
  • infringement of third-party rights

SECTION 17 — SEVERABILITY

If any provision of these Terms is determined unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 18 — TERMINATION

These Terms remain effective unless terminated by either party.

We may suspend or terminate access to the Service without notice if we believe you violated these Terms.

SECTION 19 — GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of:

  • Nova Scotia, Canada
  • applicable Canadian federal laws

SECTION 20 — CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms at any time by posting updates on this page.

Your continued use of the website following changes constitutes acceptance of those changes.

SECTION 21 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Tetron Marine Inc.
Email: sales@tetronmarine.com
Website: https://shop.tetronmarine.com

MOBILE SMS TERMS

By subscribing to Tetron Marine SMS notifications, you agree to receive recurring text messages regarding:

  • order updates
  • promotions
  • cart reminders
  • product announcements

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

  • STOP
  • UNSUBSCRIBE

For support:

We respect your privacy. Please review our Privacy Policy for details on how personal information is collected and used.

Last Updated: May 2026